Uncle DT's Random Image Thread

[Kruger]

Wanna talk support, our support team is shit.  I'm not talking about the software support team that manages customer tickets related to our software, those folks are amazing.  I'm talking about our internal support / IT team.  Those folks suck.  So a few months ago, the laptop finally dies.  Now we're supposed to get new laptops every three years, the laptop that I had was approaching year six and the fan died causing it to overheat and kill the processor.  Not to mention the case was bulging slightly under the track pad.  But because I didn't use the track pad, it wasn't an issue (they said).  Of course without thinking, oh, that's where the batteries are.  Anyway, they send me a new laptop and I plug my headset into the 1/8" headset jack.  There aren't enough USB ports, one is for power, one for the external backup drive, one for mouse and one for keyboard.  Ok, this headset can just plug into the mic jack.  After that, all of my calls complained that my mic was really low, and for the life of me, I couldn't figure it out, thinking it's a driver issue, a Win 11 setting issue, something, anything, so I opened a ticket with IT support.  Meanwhile I'm on with one of my customers on their project and the call was finished and they offered to help me look for the problem.  It turns out the mic jack is just a headphone jack.  (facepalm).  Anyway, that was already a few weeks after I opened the ticket, so for shits and giggles, I'm waiting to see how long before someone recognizes that there is a ticket that has been opened and nothing updated for months...